baji 888 Privacy Policy

Types of Information Collected

Various types of information are collected at every step of using our services, from creating an account on baji 888 onwards. The purpose of collecting this information is to provide you with the best possible service and to make your experience more convenient.

1.1 Information You Provide Directly

The information you voluntarily provide includes:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport details (for identity verification)
• Mobile banking account details for deposits and withdrawals
• Records of communication with the support team

1.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

• Device information (device model, operating system, browser version)
• IP address and connection duration
• Cookies and session data
• Activity logs on the platform (login time, game history, bet history)

1.3 Information from Third Parties

Where necessary, we may collect information from legitimate third-party sources, such as identity verification agencies or payment service providers. This collection is always carried out within the limits of applicable law.

Purpose of Using Your Information

baji 888 uses your information only for specific, clear, and lawful purposes. We ensure that your information will not be used for any unrelated purpose.

2.1 Account Management and Verification

Your information is used to register your account, verify your identity (KYC), recover your password, and keep your account secure. Verifying that all users are aged 21 or above is also an important part of this process.

2.2 Payment Processing

Your mobile banking details (bKash, Nagad, or Rocket) are used to process deposits and withdrawals. Payment information is stored under strict security measures and is used only for the purpose of completing transactions.

2.3 Customer Service

Our support team provides assistance in Bengali and English via 24/7 live chat and email. Your contact details are used to communicate with you and resolve any issues.

2.4 Fraud Prevention and Security

We analyse transaction patterns and device information to protect the integrity of the platform and identify unlawful activity. This keeps your account and funds secure.

2.5 Service Improvement

Aggregate usage data is analysed to continuously improve our game collection, payment system, and user experience. This analysis is always carried out without identifying individuals.

Information Security Measures

baji 888 treats the security of your information as a top priority. We apply industry-standard technical and administrative measures that protect your personal information from unauthorised access, alteration, or disclosure.

3.1 Encryption Technology

Our platform uses SSL (Secure Socket Layer) encryption technology, which keeps all data transmitted between your browser and our servers secure. Payment-related information is stored separately in an encrypted format.

3.2 Access Control

Only authorised staff can access your information, and only when required for a specific task. All staff receive training on data protection and are required to sign a confidentiality agreement.

3.3 Regular Security Audits

Our system security is reviewed regularly. Identifying potential vulnerabilities and resolving them promptly is a core responsibility of our security team.

Information Sharing and Third Parties

baji 888 never sells your personal information to third parties for commercial purposes. However, limited information sharing may occur in certain circumstances.

4.1 Service Partners

We work with certain trusted third parties to provide payment processing, technology infrastructure, and fraud prevention services. These partners are given access to your information only for the purpose of providing specific services as agreed by contract, and they are required to follow our privacy standards.

4.2 Legal Obligations

Necessary information may be provided to authorities under applicable Bangladeshi law or a valid court order. In such cases we will try to notify you as far as possible, unless prohibited by legal obligation.

4.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer, your information may be transferred. In such a case the new entity will be required to handle your information under the terms of this privacy policy.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies that make your browsing experience more convenient and help us improve the quality of our services.

5.1 Essential Cookies

These cookies are necessary for the basic functioning of the platform. They are used to maintain login sessions, carry out security checks, and save language preferences. If these cookies are disabled, the platform will not work correctly.

5.2 Analytics Cookies

Analytics cookies are used to understand how the pages of the platform are being used. This information is always analysed in aggregate form and is not used to identify any individual.

5.3 Cookie Control

You can control many cookies through your browser settings. However, disabling essential cookies will make some important features of the platform unavailable.

Data Retention Period

baji 888 retains your information only for as long as it is necessary or a legal obligation exists.

6.1 Active Accounts

All necessary information is retained while your account is active. Information for inactive accounts is reviewed after a set period and any unnecessary information is deleted.

6.2 After Account Closure

Even after an account is closed, information required to meet legal obligations, resolve disputes, and enforce our agreements is retained for a set period. Once that period ends, the information is securely deleted.

6.3 Transaction Records

Records of financial transactions are retained for the period required under applicable financial regulations. These records serve as important evidence in the event of any potential dispute.

Your Rights

We believe you should have control over your own information. As a baji 888 user, you have the following rights:

7.1 Right to Access Your Information

You can find out at any time what information we hold about you. Log in to your account to view your profile and history. Contact our support team for additional information.

7.2 Right to Correct Your Information

If any of your information is incorrect, you can request that it be corrected. Some information you can update directly from your account settings, while some changes may require identity verification.

7.3 Right to Request Deletion of Your Information

In certain circumstances you may request that your information be deleted. However, information related to legal obligations, ongoing disputes, or financial transaction records may not be possible to delete.

7.4 Right to Object to Processing

You have the right to object to certain types of information processing. However, this may affect the availability of some services, as certain information processing is essential for us to provide our services.

To exercise these rights or for any questions, contact us by email: [email protected]

Protection of Minors

baji 888's services are intended only for persons aged 21 or above 21+. We never knowingly collect or store information from minors.

Age verification is a mandatory step in the registration process. If we become aware that a minor has opened an account, that account will be closed immediately and all collected information will be deleted.

To learn more about responsible gambling practices, please read our Responsible Gaming Guidelines.

Policy Changes and Updates

baji 888 reserves the right to update this privacy policy as needed. Changes will be published on this page, and for significant changes you will be notified by email or through a platform notification.

Continuing to use the platform after an update means you have agreed to the revised policy. We therefore recommend visiting this page regularly.

To learn the full terms governing our services, read our Terms and Conditions. All aspects of the relationship between you and us are described in detail there.

Contact and Complaints

If you have any questions, comments, or complaints about this privacy policy, contact us directly. Our dedicated privacy team is ready to address your concerns.

We take your complaints seriously and try to resolve them as quickly as possible. You can also visit our Frequently Asked Questions (FAQ) page for answers to common questions.